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Privacy Policy

IMPORTANT — PLEASE READ CAREFULLY AND RETAIN FOR YOUR RECORDS


INTRODUCTION

At TheLightingHaus we respect the privacy of our clients/users. This document (‘Privacy Policy’) describes how we obtain, handle, use, disclose, and ensure the safety of your personal information when you visit our website, thelightinghuas.com and our mobile applications (Android and IOS) , including any other media form, media channel, mobile website, or mobile application related or connected thereto (referred herein collective as the “Solution”). Kindly Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
TheLightingHaus reserves the right to alter and make changes to this Privacy Policy at any time and for any reason. Notification of updates of this Privacy Policy shall be by updating the Last Updated date of this Policy which update shall take effect immediately upon posting same in the Solution. Furthermore, you waive the right to receive specific notification of each such change or modification.
It is advised that you periodically review this Privacy Policy to stay informed of any updates. Any continued us of the Solution shall be deemed as your awareness of, subjection to and acceptance of the revised Privacy Policy after the date the revised Privacy Policy is posted on the Solution.

COLLECTION OF YOUR INFORMATION

The following are information we may collect via the Solution

Personal Data

Personal identifiable information, such as your name, shipping address, email address, and telephone number that you voluntarily give to us when you register with the solution when you choose to participate in various activities related to the Solution, such as online chat and message boards. You are not obligated to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Solution

Derivative Data

Information our servers automatically collect when you access the Solution, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Solution. Specifically to our mobile application, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the application and other users via server log files, as well as any other information you choose to provide

Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, CVC, expiration date) that we may collect when you purchase, order, return, from the Solution. TheLightiingHaus store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Paystack, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Data From Social Networks

User information from social networking sites, such as (Facebook, Google) including your name, your social network username, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. On our mobile applications, this information may also include the contact information of anyone you invite to use and/or join our mobile application.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Solution from a mobile device.

Mobile Application Information

If you connect using our mobile applications:
  • Push Notifications: We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

USE OF YOUR INFORMATION

For effect, efficient and user-friendly experience the information collected from you via the Solution may be used to:
  • Administer promotions.
  • Assist law enforcement and respond to subpoena.
  • Compile anonymous statistical data and analysis for use internally or with third parties.
  • Create and manage your account.
  • Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Solution to you.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, payments, and other transactions related to Solution.
  • Generate a personal profile about you to make future visits to the Solution more personalized.
  • Monitor and analyze usage and trends to improve your experience with the Solution.
  • Notify you of updates to the Solution.
  • Offer new products, services, and recommendations to you.
  • Perform other business activities as needed.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
  • Process payments and refunds.
  • Request feedback and contact you about your use of the Solution.
  • Resolve disputes, debug and troubleshoot problems.
  • Respond to product and customer service requests.
  • Send you a newsletter.
  • Any other use that may be incendiary.

DISCLOSURE OF YOUR INFORMATION

There are situations that my warrant us disclosing your information. These situations are:

By Law or to Protect Rights

If the disclosure of information about you is occasioned in respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation in force both in Nigeria, Africa and globally. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business Partners

We may share your information with our business partners to offer you certain products, services or promotions.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

TRACKING TECHNOLOGIES

Cookies and Web Beacons

TheLightingHaus may use cookies, web beacons, and other tracking technologies on the Solution to help customize the Solution and improve your experience. When you access the Solution, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Solution. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Solutions, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Website Analytics

We may also partner with selected third-party vendors, such as Google Analytics and any other , to allow tracking technologies and remarketing services on the Solution through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Solution, determine the popularity of certain content and better understand online activity. By accessing the Solution, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

THIRD-PARTY WEBSITES

The Solution may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Solution, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Solution.

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

OPTIONS REGARDING YOUR INFORMATION

Account Information

You may at any time review or change the information in your account or terminate your account by:
  • Logging into your account settings and updating your account.
  • Contacting us using the contact information provided below.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
  • Noting your preferences at the time you register your account with the Solution.
  • Logging into your account settings and updating your preferences.
  • Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

NIGERIA PRIVACY RIGHTS

This Privacy Policy is in compliance with the National Information Technology Development Agency (NITDA) the extant law regarding privacy policy rights in Nigeria. This law in Subsection 2.5 provides as follows:

“Notwithstanding anything contrary in this Regulation or any instrument for the time being in force, any medium through which personal data is being collected or processed shall display a simple and conspicuous privacy policy that the class of Data Subjects being targeted can understand.”

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

TheLightingHaus
#35 Freedom Way, Lekki Phase I, Lagos
+234 802 501 8557
sales@thelightinghaus.com